What are your guarantees?

All installations are covered by your 5 year Insurance backed Guarantee with the consumer protection association. All products are covered manufactures own warranties.

Is my deposit Safe if I do not pay by credit card?

After you pay your deposit it is insured independently with Consumer Protection Association giving you total peace of mind. 

What does a which trusted trader mean?

A Which Trusted trader is an endorsement scheme that recognises reputable and trustworthy traders who successfully pass the rigorous Which assessment process.

I'm not sure if the electrics are up to standard in my house?

Weeks before any Installation commences, we will carry out a full electrical test on your current Installation and advise you prior to Installation if any additional work is required to bring it up to current regulations.

What if my kitchen is an odd size and shape?

Because all our units are made to order we are not restricted by standard sizes, so any size and shape can be made within reason to accommodate this situation.

Can you get non-standard doors for non-standard units?

Made to measure doors can be manufactured to non-standard sized units depending on ranges selected

Where are your kitchens made?

All our kitchen units are made to order by a our small manufacturer in Norfolk.

Does the colour of your kitchen units match the doors?

All our units are colour co-ordinated to the doors, inside and out. If there are any colour variances coordinating end panels are recommended.

Do you have a show room?

We have exclusive access to our supplier’s state of the art showroom which is by appointment only and not open to the public.

Do you accept debit and credit cards?

We don’t accept debit or credit cards all payment transactions are normally by direct bank transfer.

What brand of appliances to you supply?

We can supply most brands of electrical appliances, taps and sinks.

How much does the average kitchen cost?

That’s difficult to say. It very much depends on the size of your kitchen, your choice of work surface, appliances, etc. A fairly straight forward 13 unit Kitchen fitted with Oven Hob dishwasher installed would be in the region of £8,000 to 10,000 including vat. 

How long is your lead time?

Normally lead time from receiving deposit payment is three to four weeks.

What are your payment terms?

If your project is supply and Installation the deposit is 25% final balance on completion when you are 100% happy.

Supply only is 50% deposit balance on delivery.

Are quotations itemised?

All quotations are itemised so you have no hidden costs. 

Is VAT included in all your prices on a quotation?

Yes all prices shown include vat unless otherwise stated 

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To plan your dream kitchen we consider all your needs and wishes, and perhaps even the desires you haven’t thought about yet. A great way to do this is through a design consultation, which is we offer for free with no obligations to buy.

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